Return & Refund Policy

 

Thanks for purchasing at www.ralartmosaic.com.


If you are not entirely satisfied with your purchase, we are here to help.

 

Returns


1. You have 30 calendar days to return an item from the date you received it.


2.To be eligible for a return, your item must be unused and in the same condition that you received it.


3.Your item must be in the original packaging.


4.Your item needs to have the receipt or proof of purchase.


5.You are responsible for all return shipping costs.

 

Refunds

 

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.


If your return is approved, we will initiate a refund to your credit card (or original method of payment).


You will receive the credit within a certain amount of days, depending on your card issuer's policies.

 

Shipping


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.


If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Contact Us


If you have any questions on how to return your item to us, please contact export@ralartmosaic.com.

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Ralart Mosaic

Ralart Mosaic Co., Ltd.

We provide customers with quality products and services.

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